Terms of use of the MYGOODSHOP.FR website

The data is kept for a period that does not exceed the time necessary for the purposes for which it was collected. The express consent of the User will be sought regarding the receipt of the publisher's commercial offers. In accordance with the provisions of Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, the User has the right to access, query, modify and delete information concerning him/her, to be exercised at any time with the publisher, either directly on the Site via the "contact" section, or by post to the following address: PCW31 - SL, 79 Bis rue des lacs LESPINASSE 31150, or by e-mail to: Contact.

For security reasons and to avoid any fraudulent request, this request must be accompanied by proof of identity. After processing the request, this receipt will be destroyed. Possibly: The information collected may be communicated to third parties linked to the publisher by contract for the performance of subcontracted tasks necessary for the management of the User's account, and without the latter having to give his authorization. In the event of a proven infringement of legal or regulatory provisions, this information may be communicated upon express and reasoned request from the judicial authorities.

The publisher has endeavoured to put in place all necessary precautions to preserve the confidentiality and security of the personal data processed and to prevent them from being distorted, damaged, destroyed or accessed by unauthorised third parties. Technical and organisational security measures have been put in place. However, the publisher does not control all the risks associated with the operation of the Internet and draws the attention of Visitors to the existence of possible risks inherent in its use and operation. In the event that, when consulting the Site, the User accesses personal data, he or she shall refrain from any collection, any unauthorized use and any act that may constitute an infringement of the privacy or reputation of individuals. The publisher accepts no liability in this regard.

Cookies:

Users are informed and accept that a cookie may be installed on their computer equipment when visiting the Site. It allows the identification of the Visitor and the recording of actions carried out on the Site. The information collected in this context will only be used to monitor the volume, type and configuration of traffic using this Site, to develop its design and layout, and more generally to improve the quality of the service offered. This allows the User who has already created an account to be automatically connected to it without having to re-enter his personal information. The settings of the User's Internet browser allow the User to be informed and to refuse the installation of the cookie. Note to your attention: writing to be adapted if necessary with regard to the specificities of the Site.

Product Information

The products covered by these general terms and conditions of sale are those that appear on the website beaute-boutic.com. They are offered while stocks last. The products are described and presented as accurately as possible. If errors or omissions occur in this presentation, the Seller cannot be held liable. Photographs of the products are not contractual. Minimal differences between a product and its photograph may exist, depending in particular on the resolution and colour definition of the User's screen.

Price
The Seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date. Prices are indicated in euros. They do not take into account the delivery costs, which are invoiced in addition, and indicated before the order is validated. They take into account the VAT applicable in mainland France on the day of the order and any change in the applicable rate will be automatically reflected in the price of the products in the online store. If one or more taxes or contributions, particularly environmental taxes, were to be created or modified, either upwards or downwards, this change could be reflected in the selling price of the products. Payment of the full price must be made at the time of ordering. In the event of an erroneous or manifestly derisory price being displayed, for whatever reason (computer bug, manual error, technical error, etc.), the order (even if validated by the Site) will be cancelled, of which the Customer will be informed as soon as possible. He will then be able, if he wishes, to place his order again at the corrected and exact price.

Order
The Customer has the option of placing his order from the online catalogue, within the limit of available stocks. For the order to be validated, the following process must be followed: Selection of the item(s) (color, etc.) and addition to the shopping cart (the shopping cart located at the top right of the screen informs the Customer that the Site has taken into account the selections by indicating the number of products it contains.), Validation of the content of the shopping cart, Identification on the Site if the Client is not already identified, or creation of an account if the Client does not yet have one (see "Account creation"), Choice of address and delivery method (unless otherwise specified by the Client, the billing address will automatically be the same as the delivery address), Choice of payment method and entry of the corresponding required information (at each step, the Client will be able to view the details of his order, as well as its total price in order to be able to correct any errors: quantity, etc., before confirming). The sale will be considered final after the Seller has sent the order confirmation to the Client (containing the details of the products ordered, their price, delivery and billing address) by e-mail, which the latter must save and print, and after the Seller has collected the full price. Any order implies acceptance of the prices and descriptions of the products available for sale. In the event of the unavailability of an ordered product, the Client will be informed by email as soon as possible and, if applicable, reimbursed no later than thirty (30) days following payment by the Client, whose order will then be cancelled. In certain cases, including non-payment, incorrect address or other problem with the Customer's account, the Seller reserves the right to block the order until the problem is resolved. The order for this product will be cancelled if necessary. Similarly, the Seller reserves the right not to validate the order in the following cases: abnormal orders in terms of their number or the quantities ordered, abnormal or abusive exchanges or returns by the Client, existing dispute(s) with the Client, etc.

Payment methods
The placing of the order implies payment by the Client. To pay for their order, the Customer has, at their choice, all the payment methods made available to them and listed on the Site:

  • Credit card: Visa, Mastercard, Carte Bleue, American Express, provided that the Customer is the holder. The Seller ensures that the bank card is used by its true holder (via 3D Secure technology) during each online payment.
  • Stripe account: The customer can choose to pay by bank transfer. As soon as the order is validated, he must transfer the order to the given bank details. The package will be shipped upon receipt of payment. After 6 business days, if no payment has been received, the sale will be cancelled.

The Client guarantees the Seller that it has the necessary authorisations to use the payment method chosen by it when validating the order. The Seller reserves the right to suspend all order processing and delivery in the event of refusal of credit card payment authorization by officially accredited organizations or in the event of non-payment. The Site implements all necessary means to ensure the confidentiality and security of the banking data transmitted. It is equipped with an online payment security system to encrypt the Customer's bank data. Payment information is transmitted according to the highest security standards. An invoice corresponding to the Customer's order will be sent to the Customer by e-mail. The Client is invited to download, print and keep it.

Proof of Transaction
The computerized records, kept in the Seller's computer systems in security conditions that comply with the relevant requirements, will be considered as proof of communications, orders and payments made between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.

Expedition
Except in the event of temporary unavailability, force majeure, or periods of closure of the online store (which will be clearly announced on the home page): any order placed on the Site from Monday to Friday before 2 p.m. will be processed the same day; After 2 p.m., it will be processed the next day. Any orders placed on Friday after 2 p.m., Saturday and Sunday will be processed the following Monday; It is specified that orders placed on a public holiday will be processed the next working day.

Delivery

This delivery will be made by Mondial relay, colissimo or chronopost. Delivery means the transfer to the Client of physical possession and control of the goods and shall only take place after confirmation of payment. The products ordered are delivered, except in special cases or momentary unavailability of one or more items, in one go by mondial relay. The parcel(s) are encoded and provided with a tracking number allowing the Client to track their delivery at any time, the parcel number allowing this tracking can be communicated to the Client at its request. The indicative delivery times are indicated to the Client prior to the validation of his order and may not exceed thirty (30) days from this date. In the event that the delivery deadlines announced to the Client are exceeded by more than thirty (30) days, except in any case of force majeure, the latter may proceed with the cancellation of the sale, by registered letter with acknowledgement of receipt. In the event of cancellation of the sale for this reason, the Seller will reimburse the Client for all sums paid in respect of this order at the latest within fourteen (14) days of the date from which the termination of the contract was notified to it. The products are delivered to the address indicated by the Client when placing their order. The Client must ensure its accuracy and completeness. Any package returned to the Seller due to an incorrect or incomplete delivery address will be reshipped at the Customer's expense.

In the event that the Customer is not present on the day of delivery, the delivery person will leave a notice in the mailbox allowing the parcel to be collected at the place and within the time indicated. Any risk of loss or damage to the products is transferred to the Client at the moment when the latter or a third party designated by him, other than the carrier offered by the Seller, takes physical possession of them. If, at the time of delivery, the Client finds that the original packaging is damaged, torn or opened, the Client must check the condition of the item(s). If they have been damaged, the Client must imperatively refuse the package and note on the delivery note in the form of precise handwritten reservations, dated, detailed and accompanied by his signature, any anomaly concerning the delivery (damage, open or damaged package, missing or broken products, etc.). The Client must then confirm these reservations by registered mail with acknowledgement of receipt addressed to the carrier no later than two (2) working days following receipt of the item(s), and send a copy of the same by ordinary mail to the Seller at the company's address indicated at the top of these terms and conditions. This verification is considered to have been carried out once the Client, or a person authorised by him, has signed the delivery note, the Seller being then released from any liability.

Errors 
The Client must make any complaint to the Seller on the same day of delivery or at the latest on the first working day following delivery, relating to a delivery error and/or non-conformity of the products in kind (model, size, etc.) or in quality with regard to the information on the order confirmation. The complaint must be made by e-mail (at the address: link). Any claim not made within the rules and deadlines thus defined will not be taken into account and will release the Seller from any liability towards the Client. Upon receipt of the complaint, the Seller will assign an exchange number for the product(s) concerned and will communicate it to the Client by e-mail. The exchange of the product can only take place after the exchange number has been assigned. Any product to be exchanged must be returned complete and in perfect condition in its original packaging to the Seller, by Registered Colissimo, at the following address: PCW31 - SL 79 bis rue des lacs 31150 Lespinasse

In the event that the product(s) are returned open, damaged, soiled, incomplete or more generally unfit for resale, the Site may take legal action against the Customer. Return and reshipping costs will be borne by the seller.

Right of withdrawal

In accordance with the provisions of the Consumer Code, the Customer has (on mygoodshop.fr) a withdrawal period of fourteen (14) working days from the date of delivery of his order to himself or to a third party designated by him, without having to invoke any reason. The return will be at the customer's expense. This offer is only valid for purchases delivered in Metropolitan France (excluding shoes on sale and small accessories). For the French Overseas Departments and Territories, Europe (excluding France) and internationally, the return costs are the responsibility of the buyer. From receipt of the return slip, the Customer has a period of eight (8) days to return the products concerned to the following address: PCW31 - SL RETOUR COLIS – SERVICE INTERNET 79 BIS rue des lacs, Lespinasse 31150.

Any risks associated with the return are the sole responsibility of the Client.

In order to allow them to be remarketed in new condition, the products must be returned:

  • In their original unopened packaging,
  • Complete (packaging, accessories, etc.),
  • In perfect condition,
  • Accompanied by the purchase invoice, specifying whether it is a refund or an exchange.

Products that are damaged (depreciation or wear resulting from handling other than those strictly necessary to establish their nature and suitability), opened, damaged or returned incomplete making them unsuitable for resale will be refused and cannot be reimbursed. They will then be resent to the Client, at the Client's expense, without the Client being able to demand any compensation or any right to reimbursement.

CONSEQUENCES

In the event of exercising the right of withdrawal in accordance with the aforementioned terms and within the aforementioned period, the price of the products will be reimbursed to the Client deducted from the costs of the means of payment and delivery. Express refund: the refund will be made within a maximum period of five (5) days from the receipt, by the Seller, of the products returned by the Client under the aforementioned conditions. The Seller will use the same payment method for this refund as the one used by the Client for the initial transaction. No fees will be charged to the Client as a result of this refund.

Force majeure

All circumstances beyond the control of the parties that prevent the performance of their obligations under normal conditions are considered grounds for exoneration. The party invoking such circumstances must immediately notify the other party of their occurrence and disappearance. Any irresistible facts or circumstances external to the parties and unforeseeable will be considered as a case of force majeure. The following are expressly considered to be cases of force majeure or fortuitous events, in particular natural disasters, earthquakes, storms, floods, fires, strikes, blockages of means of transport or supply, shutdown of telecommunications networks or difficulties specific to telecommunications networks external to the parties (external intrusion, viruses, etc.), fortuitous breakdowns, pandemics, shortages, wars, etc. After a period of one month, and in the event that the event constituting a case of force majeure persists, the order will be cancelled and, if necessary, will be reimbursed by the same payment method as that used to place the order within a maximum period of thirty (30) days.